SHIPPING AND RETURNS
DOMESTIC SHIPPING
For customers within the USA, we provide free 3- day shipping on orders of $200.00 or more. Any order under $200.00 has a $13.00 shipping charge.
Allow up to 21 days for all catalog items. Custom orders may take longer depending on the item and will be discussed prior to checkout.
While we strive to ensure timely delivery, please note that Dancing Dog Couture is not responsible for any shipping delays caused by the carrier or weather complications.
If you have a time-sensitive order, please email us, and we will make every effort to accommodate your request. Please be aware that rush fees may apply.
For any updates or questions regarding your order, feel free to contact us. We are here to assist you throughout the process.
INTERNATIONAL SHIPPING
DDC offers worldwide shipping. International shipping rates vary by location, typically ranging from $20 to $50 depending on the country and size of order. We ask that you reach out before placing your order so we can give you an exact quote. Email us at info@dancingdogcouture.com with the items you'd like and your shipping address, and we'll get back to you within 1-2 business days with an invoice.
Dancing Dog Couture operates on a DDU basis (Delivery Duty Unpaid). This means that any import duties, clearance fees, handling fees, or brokerage fees are the responsibility of the customer. These fees are determined by your local customs authority, and payment of these fees is necessary to release your order from customs. For more information, we recommend consulting your local customs office.
RETURNS
We do not accept returns, exchanges, cancellations, or refunds, as each item is hand-made and made to order.
Every piece is uniquely handcrafted just for your pup, making each one truly one-of-a-kind.
This is not fast fashion; it’s a personalized creation crafted with care. However, if there are any issues with quality or fit, please reach out and we’re here to ensure you’re happy with your purchase. Your satisfaction is our highest priority.
Please contact us with your order number if you have any issues with your order.